Orders shipped outside the EU may be subject to import taxes, customs duties, or handling fees upon arrival in the destination country.

These charges are set by local customs authorities and/or the shipping carrier and are not included in our product prices or shipping rates.

As these fees vary from country to country, we are unable to estimate or cover them in advance.

If any import charges apply, they will be requested by your local customs authority or shipping carrier.

We recommend checking your country's import regulations before placing an order.

Customs clearance may delay delivery. By placing an order, you agree to pay any import-related charges required by your country's regulations.

Our Raw Vietnamese Hair can last 3–5 years with proper care, while our Virgin Curly Collections can last 2–3 years.

Yes. Our hair is made from 100% premium human hair, carefully sourced to ensure exceptional quality, softness, and longevity.

Single donor hair comes from one individual donor, ensuring consistency in texture, color, and quality throughout each bundle.

Yes. Our raw hair can be heat styled and professionally colored. We recommend using heat protectants and consulting a professional stylist for coloring services.

With proper installation and maintenance, shedding and tangling are minimal. As with all natural hair, regular care is recommended to maintain its beauty.

All of our hair is naturally black. We also offer professionally pre-colored options within our Blonde Collection.

• Raw Hair Processing Time: 7–14 business days
• Virgin Hair Processing Time: 5–10 business days
• Shipping Time: Approximately 1–3 business days

Please contact us within 48 hours of receiving your order and include photos or videos of the issue. Our team will review your claim and provide an appropriate resolution.

You can reach us at Contactmmchair@gmail.com. We aim to respond within 48 business hours.